Rafiki is the Students' Union's online peer support listening service. Our student volunteers are available via bookable video and live chat appointments with volunteers, as well as drop-in appointments on our live chat service. In 2020 Rafiki volunteers will facilitate socially distanced wellbeing activities such as Arts and Crafts. Rafiki volunteers listen to students and provide peer support, as well as signpost to support services. All our volunteers receive extensive training to help them fulfil the role.
Overview of the role
Rafiki is the Student’s Union’s peer support listening service. Our student volunteers are there to listen to students and offer peer support. They also signpost to services on campus or externally which provide further support for students. Rafiki offers both bookable video and live chat appointments with volunteers, as well as drop-in appointments on our live chat service. This role is not professional; it is intended to provide peer to peer support only, and volunteers cannot provide advice to students. All our volunteers receive extensive training to enable them to fulfil the role, including wellbeing and signposting training.
This is a voluntary and unpaid role. Volunteers are required to commit to a minimum of 3 hours per week. This will include both online and socially distanced face-to-face interactions with students.
Responsibilities of the role
Skills you will develop
As part of this role you will gain access to training opportunities, and will be supported in developing the following skills:
All volunteers must complete the compulsory training workshops to volunteer with Rafiki. The workshops will take place in September, with the exact dates and times to be confirmed.
Start Date: 25-08-2020